Dariia Leshchenko
Login to view DISC.Dariia Leshchenko is the Head of Customer Experience at Reply.io, where she leads the customer success and support teams. Her focus is on scaling customer operations and driving retention through AI and automation. Colleagues describe her as exceptionally dedicated, careful, and detail-oriented. She holds a Masters degree from the National University of Food Technologies.
Outside of work, Dariia is passionate about the outdoors and enjoys hiking. She has a strong affinity for animals, particularly dogs, and dedicates her personal time to volunteering with animal welfare organizations.
She believes that by 2026, every customer success specialist will need to be fluent in the language of AI tools like copilots and propensity models.
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