David Hayes in

David Hayes

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Head of Central Operations at Officeworks
📍 Hawthorne, Queensland, Australia

David Hayes is a seasoned retail leader at Officeworks with extensive experience driving large-scale transformations to improve operational efficiency and financial performance. He is known for his data-driven approach and is described by colleagues as a leader who inspires and motivates his teams to deliver exceptional results.

He maintains a strong professional interest in the broader retail landscape, closely following industry leaders like Amazon and Kmart. This suggests a focus on understanding competitive strategies and innovations within the sector to inform his own approach to operational excellence and strategic growth.

He has built his senior leadership career entirely within Officeworks, progressing through multiple management roles.

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Experience
36 Years
Current Role
Head of Central Operations
Location
Hawthorne, Queensland, Australia
Personality Overview

How David shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics David cares about

Retail Operations
His entire career focuses on improving operational efficiency, financial performance, and the end-to-end customer experience in a large-scale retail environment.
Team Leadership
He has a stated passion for developing high-performing teams and is described by others as a leader who inspires and motivates people.
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Career

Work history

5-2019 - 9-2024
Head of Central Operations
Officeworks
4-2018 - 5-2019
Acting National Operations Manager
Officeworks
11-2012 - 4-2018
Regional Operations Manager
Officeworks
5-2011 - 11-2012
Merchandise Business Manager Office Supplies & Furniture
Officeworks
1-2010 - 5-2011
Business Manager Print n Copy & Services
Officeworks
In the press

Media appearances

EXCLUSIVE: Officeworks CEO Unveils Major Restructure Of Senior Management Team Days After Taking Top Job. Featured in Channel News
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How Officeworks uses customer insights to drive strategy. Featured in Inside Retail Australia
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Education

David has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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