David McWilliams in

David McWilliams

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VP USAA Life Company Operations at USAA
📍 San Antonio, Texas Metropolitan Area, United States

David McWilliams is a senior executive with 20 years of leadership in the financial services and fintech industries. He specializes in growing revenue, improving customer satisfaction, and strengthening risk management. A graduate of Texas A&M University, he is known for leading large-scale transformations and building high-performing teams to deliver operational excellence.

He led the planning and budget allocation of over $1 billion for process and technology improvements at USAA, regularly reporting portfolio status to the Board of Directors.

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Experience
23 Years
Current Role
VP USAA Life Company Operations
Job Level
Senior
Location
San Antonio, Texas Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics David cares about

Strategic Planning
He led the planning, prioritization, and budget allocation of a portfolio exceeding $1 billion to achieve strategic outcomes and ROI at USAA.
Digital Transformation
As CIO and VP of Digital, he was responsible for technology strategy and created a digital financial planning strategy to improve member financial security.
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Career

Work history

6-2025
VP USAA Life Company Operations
USAA
2021 - 6-2025
VP USAA PMO
USAA
2018 - 2020
CIO and VP Life Insurance Company
USAA
2016 - 2018
VP Digital for Advice, Investments, Banking, Insurance
USAA
2014 - 2016
AVP Business Planning Life Insurance, Annuities, Health Insurance, Investments
USAA
In the press

Media appearances

David McWilliams - VP USAA Life Company Operations at USAA | The Org. Featured in The Org
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Education
1999 - 2004
B.S
Texas A&M University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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