David Owen, CDH-L in

David Owen, CDH-L

Questioner · DISC type c
IS Manager Service Management at Baptist Health
📍 Metro Jacksonville, United States

David is the Manager of IS Service Management at Baptist Health in Jacksonville, where he leads teams overseeing ServiceNow, Epic Release management, and key ITIL processes. A Certified Digital Health Leader with a background in network engineering at Cisco, he possesses a unique blend of technical expertise and healthcare IT leadership.

Demonstrating significant personal drive, David recently completed his bachelors degree from Southern New Hampshire University while working full-time and is now pursuing an MBA. His career showcases a successful transition from network engineering and mortgage processing into a leadership role in the demanding healthcare sector, highlighting his adaptability.

Unique Fact: David holds a CCNA Security certification, underscoring a deep technical foundation that supports his current management responsibilities.

Read the full overview →
Experience
8 Years
Current Role
IS Manager Service Management
Job Level
Middle
Location
Metro Jacksonville, United States
Personality Overview

How David shows up

Systematic
Value Seeker
Not Easily Convinced

They prefer to fully evaluate every situation. They are more likely than others to negotiate on pricing and terms. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Priorities

Topics David cares about

Healthcare IT Operations
Manages critical service areas for Baptist Health, including Epic Release management, Major Incident, and Change Coordination.
ServiceNow Platform
He is a ServiceNow Certified System Administrator, and his teams manage the development and administration of the platform.
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Career

Work history

7-2022
IS Manager Service Management
Baptist Health
11-2021 - 9-2022
Team Lead
Baptist Health
3-2019 - 4-2022
Network Engineer
Cisco
4-2017 - 1-2019
HR Assistant
InMotion Entertainment Group, LLC
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
5-2023 - 5-2024
Bachelor of Arts - BA
Southern New Hampshire University
2017 - 2018
Education details unavailable
Florida State College at Jacksonville
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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