David Skrabut in

David Skrabut

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VP, UX Operations Manager at Citizens
📍 Raleigh-Durham-Chapel Hill Area, United States

David is a seasoned operations and product professional with over 13 years of experience in FinTech. He recently joined Revenue Solutions, Inc. as an Operations Site Lead Manager, previously serving as VP of UX Operations at Citizens. He is a certified Professional Scrum Master and has completed training in Transact-SQL.

Outside of his professional roles, David is a reflective and persistent individual, having openly shared his journey and learnings from a recent 15-month job search. He is passionate about fostering team success through trust, feedback, and accountability, viewing himself as a cultivator of positive workplace culture.

Unique fact: He sometimes uses the name "Alex" in professional recruiting searches to stand out.

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Experience
8 Years
Current Role
VP, UX Operations Manager
Location
Raleigh-Durham-Chapel Hill Area, United States
Personality Overview

How David shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics David cares about

UX Operations
As a former VP, he organized and streamlined operations for a 90-person enterprise CX/UX team, enhancing visibility and iterating on processes.
Agile Methodologies
He is a certified Scrum Master and experienced Product Owner who has coached teams on agile principles to improve engagement and product delivery.
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Career

Work history

8-2021 - 12-2023
VP, UX Operations Manager
Citizens
12-2019 - 8-2021
Scrum Master
Amica Insurance
10-2016 - 12-2019
Product Owner
Citizens Bank
12-2019
Executive Administrative Assistant
Citizens Bank
4-2014 - 6-2015
Office of the Chairman-Advocate
Citizens Bank
In the press

Media appearances

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Education
2006 - 2009
Marketing
Johnson & Wales University
2002 - 2006
Education details unavailable
Tolland High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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