David Taylor

Commander
DISC Type : D

Delivery Lead at ING Australia

Greater Sydney Area, Australia

Overview

David Taylor is a senior financial services professional with over 15 years of experience in program delivery and business transformation. Currently a Delivery Lead at ING Australia, he specializes in strategy development, implementation, and people leadership. He holds a degree in Business from Western Sydney University.

He has a proven track record of building high-performing teams and cultures within the financial sector.

Personality Overview

Candid & Clear

Risk-Taker

Strong-Willed

They respond better to strong and respectful interactions.  They are very proud of what they do. They like to be in a position where they can control the conversation and terms.

Topics They Care About

Business Transformation
His career highlights a focus on leading large-scale transformation programs at companies like Westpac and RAMS to meet key business objectives.
People Leadership
A core part of his professional identity, with a proven ability to build high-performing teams and a focus on hiring strong talent.
Customer Experience
Previously held senior roles focused on designing and delivering superior service offerings for customers and brokers in the mortgage industry.

Media Appearances

David has no verified media appearances

Work History

4-2024
Delivery Lead at ING Australia
2-2022 - 4-2024
Portfolio Director - RAMS Transformation at Westpac
6-2018 - 3-2022
Chief Product Owner - RAMS Transformation at RAMS
10-2015 - 6-2018
Senior Manager Customer Operations at RAMS
10-2010 - 10-2015
Senior Manager - Product Operations at Aussie Home Loans

Education

2003 - 2006
Business from Western Sydney University
1997 - 2002
Education details unavailable from St Pauls Grammar

More Information

Social Presence :

Prographics :

Exp : 17 Location : Greater Sydney Area, Australia Job Level : Mid-senior Designation : Delivery Lead at ING Australia
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Insights For Selling To David

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Objectively showcase the impact that your product creates
  • Refer to testimonials from well-known industry leaders

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with David is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from David

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will David move?

  • They can take decisions very fast if you manage to convince them.
  • Can David take some risk or not?

  • The risks don’t matter much to them.

You And David

Personality Compatibility


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