David Wells in

David Wells

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Platform Architect at Sprinklr
📍 Cincinnati Metropolitan Area, United States

David Wells is an experienced Platform Architect at Sprinklr, specializing in designing and selling cloud contact center (CCaaS) and communication platform (CPaaS) solutions. A recognized expert in Cisco Webex Contact Center, he now guides large enterprises through their contact center transformation using Sprinklrs AI-driven platform.

Prior to his current role, David dedicated over 15 years to a position at New Era Technology.

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Experience
17 Years
Current Role
Platform Architect
Job Level
Mid-senior
Location
Cincinnati Metropolitan Area, United States
Personality Overview

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Priorities

Topics David cares about

Contact Center Transformation
As a trusted advisor at Sprinklr, he guides large enterprise clients through their contact center transformation journey.
Cloud Communications (CCaaS)
He has a passion for designing and selling CCaaS and CPaaS solutions, with deep expertise in Cisco Webex and Sprinklr platforms.
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Career

Work history

8-2024
Platform Architect
Sprinklr
7-2021 - 8-2024
Collaboration Experience Architect - CXA
New Era Technology, US
11-2008 - 8-2024
Senior Unified Communications Engineer
New Era Technology, US
2-2008 - 9-2008
Network Engineer
Hard Rock Park
Network Engineer
Hard Rock Park
In the press

Media appearances

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Education
2004 - 2006
Computer Networking
D. Russell Lee Career Technology
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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