Dawn Spring

Captain
DISC Type : DS

SVP Global Member Support at Peloton Interactive

Dallas-Fort Worth Metroplex, United States

Overview

Dawn has no verified overview

Personality Overview

Long-Term Thinker

Output-Driven

Decisive But Calm

Reading between the lines and seeing beyond your words comes naturally to them.  They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Dawn has no verified topics they care about

Media Appearances

Dawn has no verified media appearances

Work History

6-2023
SVP Global Member Support at Peloton Interactive
3-2021 - 6-2023
Vice President, Client Services Center at Louis Vuitton
1-2018 - 3-2021
Vice President Customer Experience at Oticon
10-2012 - 1-2018
Executive Director of Customer Care at Chanel
10-2008 - 10-2012
Director, Global Customer Services-Business Process Improvement & Servicing Supply Management at Tiffany & Co

Education

1993 - 1998
Masters from Seton Hall University
1988 - 1992
BS from Seton Hall University

More Information

Social Presence :

Prographics :

Exp : 24 Location : Dallas-Fort Worth Metroplex, United States Job Level : Leadership Designation : SVP Global Member Support at Peloton Interactive
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Insights For Selling To Dawn

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Let them know of potential risks but suggest mitigation methods alongside
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't shy away from asking hard questions, but be extra polite
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dawn is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Dawn

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Dawn move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Dawn take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Dawn

Personality Compatibility


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