Dawn Walker, MHA in

Dawn Walker, MHA

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Business Operations Consultant at PrecisionHealth TPA
📍 Irving, Texas, United States

Dawn is a healthcare operations leader and doctoral candidate with extensive experience in claims administration and process improvement in complex regulatory environments. Currently a Business Operations Consultant at PrecisionHealth TPA, she earned her Master of Health Administration from the University of Phoenix. People who have worked with her describe her as passionate, dedicated, and professional.

Outside of her professional focus, Dawn shows a keen interest in specific healthcare communities, particularly those affected by complex disorders like Thalassemia (Cooleys Anemia). She is a proponent of education and learning for patients and their loved ones to better navigate healthcare and finance challenges associated with such conditions.

She has a personal interest in advocating for the Cooleys Anemia (Thalassemia) community.

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Experience
19 Years
Current Role
Business Operations Consultant
Job Level
Mid-senior
Location
Irving, Texas, United States
Personality Overview

How Dawn shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Dawn cares about

TPA Accountability
Her recent commentary emphasizes the need for Third-Party Administrators to provide greater transparency, accuracy, and accountability to employers and benefit consultants.
ERISA Compliance
She has highlighted the growing risk of ERISA lawsuits for employer health plans, stressing the importance of fiduciary responsibility for benefits administrators.
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Career

Work history

10-2025
Business Operations Consultant
PrecisionHealth TPA
9-2020 - 9-2025
Director of Operations
HealthSmart Benefit Management LLC - Acquired by UHG
6-2018 - 9-2020
Manager of Enrollment Services
HealthSmart Benefit Management LLC
1-2015 - 6-2018
Ancillary Operations Coordinator
HealthSmart Benefit Management LLC
8-2011 - 1-2015
Product Coordinator
Ancillary Care Services, Inc. - Acquired by HealthSmart
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-2022 - 9-2026
Doctor of Health Administration
University of Phoenix
2018 - 2020
Master of Health Administration
University of Phoenix
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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