Dean is a hands-on leader focused on customer operations and service delivery within the utilities sector. He has progressed internally at Lanes Group, now heading customer operations for the Southern Water contract, where he drives performance across key metrics. His background includes extensive multi-site management in the retail sector with GAME Digital.
Outside of his professional life, Dean has a clear passion for the video game industry, stemming from a long career at GAME Digital and interests in major gaming companies like Sony and Microsoft. He creatively integrates this interest into his work, fostering team engagement through competitive, themed events.
He once organized an epic, realm-themed "Game of Phones" competition to motivate his customer service teams.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
Discover additional public profiles from our index.
Looking for someone else? Search here for anyone.