Deb Richards in

Deb Richards

Trailblazer · DISC type ID
Executive Vice President, Global Customer Success at Brightcove
📍 Ipswich, Massachusetts, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
36 Years
Current Role
Executive Vice President, Global Customer Success
Job Level
Leadership
Location
Ipswich, Massachusetts, United States
Personality Overview

How Deb shows up

Friendly But Fast
Achievement-Oriented
Values Relationships

They are more likely to accept new and exciting technologies. A combination of speed and relationship gets the best response from them. They will fight for you if they come to believe in you.

Priorities

Topics Deb cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

7-2022
Executive Vice President, Global Customer Success
Brightcove
2-2021 - 7-2022
Senior Vice President Customer Success
Brightcove
1-2019 - 2-2021
Vice President Sales Operations
Plex Systems, Inc.
1-2018 - 1-2019
VP, Global Sales Operations
TraceLink
11-2013 - 12-2017
Vice President, Sales & Renewal Operations
Brainshark, Inc.
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Business Administration
Lasell University
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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