Deepika Arora in

Deepika Arora

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Customer Success Manager at Salesforce
📍 Bengaluru, Karnataka, India

Deepika is a Customer Success Manager at Salesforce specializing in Commerce Cloud. A Bachelor of Computer Applications graduate and Certified Scrum Master, colleagues describe her as a "result oriented" and "valuable team player" who strives for excellence.

Outside of her tech career, Deepika is a passionate dancer, an interest she highlights prominently. She also enjoys exploring and writing about her travels, having authored articles on food and travel in Turkey.

Unique fact: She has published multiple travel guides, including one focused on the city of Izmir, Turkey.

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Experience
9 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Bengaluru, Karnataka, India
Personality Overview

How Deepika shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Deepika cares about

Commerce AI Agents
Recently demonstrated Commerce Agents at Salesforce's TDX event, showing a passion for how AI can empower the e-commerce space.
Customer Success
As a Customer Success Manager with a certification in the field, she is focused on ensuring clients achieve their desired outcomes with Salesforce products.
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Career

Work history

6-2024
Customer Success Manager
Salesforce
11-2022 - 5-2024
Senior Technical Support Engineer
Salesforce
10-2019 - 10-2022
Technical Support Engineer
Salesforce
2-2016 - 4-2018
Email Campaign Manager
Zeta Global
6-2015 - 1-2016
Salesforce Email Marketing Specialist
Wunderman
In the press

Media appearances

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Education
2011 - 2014
Bachelor of Computer Applications(BCA)
Guru Gobind Singh Indraprastha University
Schooling
Holy Child Auxilium School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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