Deepti Dhawan
Login to view DISC.Deepti Dhawan is a customer experience and transformation leader at EXLs Growth Office, with nearly 20 years of experience. Her career includes senior roles at Amazon and Tata Consultancy Services, specializing in CX strategy for the insurance, utilities, and retail industries. She holds a BA Hons from Delhi University.
Outside of her corporate role, Deepti shows a keen interest in the practical application of technology in everyday life. She has also pursued an interest in foreign languages by taking a course in German at the Max Mueller Bhawan.
She recently shared a story about using AI to select a car, completely bypassing the traditional showroom sales experience.
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