Delilah Shaw

Energizer
DISC Type : I

Account Manager at SPi Global

Madison, Wisconsin, United States

Overview

Delilah Shaw is a seasoned sales professional with over 15 years of experience in customer-facing roles, specializing in call center operations for the telecommunications industry. With experience at SPi Global, AT&T, and TDS, she aspires to lead her own sales team and holds an Associates degree.

Her expertise lies in upgrading existing customers services across telephone, television, and internet for major providers like Dish Network.

Personality Overview

Imaginative

Believer

Relationship Oriented

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are really good at seeing what the long-term impacts of their decisions could be. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Telecommunications Sales
Her career spans over 15 years in sales roles for major telecom providers like AT&T, TDS, and Frontier, focusing on upgrading customer services.
Call Center Excellence
Has extensive experience in both inbound and outbound call center environments, consistently working in a quota-driven, commission-based structure.
Customer Upgrades
A core responsibility in multiple roles involved contacting current customers to offer incentives and upgrade their television, internet, and phone packages.

Media Appearances

Delilah has no verified media appearances

Work History

3-2014
Account Manager at SPi Global
2-2014 - 11-2014
Outbound Sales Representative at SPi Global
11-2015 - 2-2016
Program Specialist at Frontier Communications
3-2015 - 7-2015
Outbound Sales Representative at TDS Telecommunications Corp.
6-2013 - 9-2013
Sales Agent at AT&T

Education

2012 - 2013
Associate's degree from Atlanta Metropolitan College
2006 - 2007
Associate's degree from Madison Area Technical College

More Information

Social Presence :

Prographics :

Exp : 1 Location : Madison, Wisconsin, United States Job Level : Middle Designation : Account Manager at SPi Global
URL has been copied!

Insights For Selling To Delilah

During A Call Or A Meeting

DO's

  • Talk about their team and how your product will help them do things better and easier
  • Be friendly and entertaining in your conversation
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Delilah is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Delilah

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Delilah move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Delilah take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Delilah

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.