Denise D.

Galvanizer
DISC Type : Id

Manager, Enterprise Systems Operations at Twilio Inc.

Lafayette, Colorado, United States

Overview

Denise is an IT Operations Manager at Twilio, specializing in managing global teams and diverse systems including Unix, Windows Server, and VMWare. She is proficient in cloud technologies like AWS and holds ITIL and SAFe for Agile certifications. Colleagues describe her as a manager who excels at clearing project roadblocks.

There is no publicly available information about Denises personal life, hobbies, or interests outside of her professional career.

Unique Fact: Denise is CJIS (Criminal Justice Information Services) certified, a specialized clearance for handling sensitive law enforcement data.

Personality Overview

Pragmatic

Persuader

Trusting

A combination of speed and relationship gets the best response from them.  They are not against taking risks and can make tough decisions when required.
 They are more likely to accept new and exciting technologies.

Topics They Care About

Global Team Leadership
Manages a global team of Systems Engineers at Twilio, with a focus on budget management, career development, hiring, and mentoring.
Cloud Systems Management
Her team is responsible for supporting systems in AWS, multiple Okta tenants, Google Workspaces, and Enterprise Slack grids.
Agile Methodologies
Holds a SAFe for Agile certification, leads daily SCRUM meetings, and develops user stories and tasks in Jira.

Media Appearances

Denise has no verified media appearances

Work History

12-2019
Manager, Enterprise Systems Operations at Twilio Inc.
2-2016 - 4-2019
Systems Administration Manager; Windows, Virtualization, Unix, and Non-Stop Support at West Safety Services
7-2010 - 2-2016
Technical Operations Systems Administration Manager; Internal Windows Server and Desktop Support at West Safety Services
10-2008 - 7-2010
Technical Operations Systems Administration Manager; External Windows and DBA Support at West Safety Services
4-2001 - 6-2001
Configuration Management Consultant at ReleaseTEAM

Education

Education details unavailable from Regis University
Education details unavailable from University of Colorado Boulder

More Information

Social Presence :

Prographics :

Exp : 21 Location : Lafayette, Colorado, United States Job Level : Middle Designation : Manager, Enterprise Systems Operations at Twilio Inc.
URL has been copied!

Insights For Selling To Denise

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • You might need to keep the conversation on track, they tend to slide off-topic
  • Use words like ‘partner’, ‘together’, ‘impact’ etc.

DONT's

  • Don’t make promises that are hard to keep
  • Don’t be excessively objective, focus on building a story first
  • Don’t hesitate from asking questions, but take a friendly and warm approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Denise is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Denise

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Denise move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Denise take some risk or not?

  • If necessary, they will be ready to take risks.

You And Denise

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.