Denny Swindle in

Denny Swindle

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Co-Founder & CTO at Help Scout
📍 Denver Metropolitan Area, United States

Denny Swindle is the Co-founder and CTO of Help Scout, where he serves as the lead architect. With a background in C++ and Java development for companies like American Express, he focuses on product design and customer experience. People who have worked with him describe his designs as clean and user-friendly.

Outside of his primary role, Denny has a creative side hustle experimenting with a line of essential oil skin care products. He has an interest in the food-tech community, demonstrated by his involvement with Branchfood, an organization for food innovators. He resides in the Greater Boston Area.

He started his career in the mid-90s building user interfaces on Unix using a library called X-Motif.

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Experience
28 Years
Current Role
Co-Founder & CTO
Job Level
Leadership
Location
Denver Metropolitan Area, United States
Personality Overview

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Priorities

Topics Denny cares about

Customer Experience
As a co-founder of a customer support software, he believes engineers should have empathy for support teams and understand user pain points to build better products.
Technical Architecture
He is the lead architect at Help Scout, deeply involved in planning and implementing new projects, such as large-scale RESTful APIs built in Java.
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Career

Work history

8-2010
Co-Founder & CTO
Help Scout
2007 - 2010
Founder
Akcelo
2002 - 2007
Technical Lead
American Express
10-2000 - 4-2002
Senior Consultant
Springbow
5-1998 - 10-2000
Senior Systems Analyst
The Associates
In the press

Media appearances

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Education
1986 - 1989
Education details unavailable
Branson High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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