Des Tillmann Bushman
Login to view DISC.Desiree is the Managing Director and North American Customer Service Lead at Accenture Song, with over two decades of experience in operational management. She specializes in customer experience, process excellence, and leading large global teams to deliver sustainable growth. People who have worked with her describe her as client-focused, collaborative, and an invaluable strategic partner.
Based on her education at the University of Houston and Houston Christian University, she likely has strong ties to the Houston community. She is a forward-thinker, frequently discussing the future of customer service and the integration of new technologies to improve user experiences. Her professional focus is on creating simple, human-centric interactions.
She recently spoke at the IBTTA Global Tolling Summit in Lyon, France, on reinventing customer service.
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