Dewayne Gimpel in

Dewayne Gimpel

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Customer Success Manager at Blue Yonder
📍 Plano, Texas, United States

Dewayne is a customer-focused manager with extensive experience in customer experience (CX) strategy and sales coaching, notably during a 19-year tenure at Oracle. He specializes in leading in-depth business process workshops and holds a degree in Computer Information Systems from West Texas A&M University.

He is driven by a passion for technologys ability to humanize organizational work and is described as being constantly curious and an avid learner. Dewayne also has a love for teaching and mentoring others, finding that better answers often start with asking better questions.

Unique fact: He has influenced more than $35 million in revenue by leading customers in high-touch, in-depth business process workshops.

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Experience
30 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Plano, Texas, United States
Personality Overview

How Dewayne shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Dewayne cares about

Customer Experience
A core theme of his career, he has led workshops on Customer Journey Mapping and focuses on helping customers maximize value realization.
Sales Coaching
Served as a Sales Excellence Coach at Oracle and has a track record of coaching and mentoring numerous sales and pre-sales individuals and teams.
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Career

Work history

2023
Customer Success Manager
Blue Yonder
2023 - 2023
Owner / President
DGVISION Enterprises, LLC
2004 - 2023
Sales Engineer / CX Strategist / Sales Excellence Coach
Oracle
2001 - 2004
Sales Engineering Manager
PeopleSoft, Inc.
1999 - 2001
Sales Engineer / Sales Engineering Manager
Ariba
In the press

Media appearances

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Education
Computer Information Systems
West Texas A&M University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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