Diana has a comprehensive background in customer-facing roles at Grupo Carrefour Brasil, spanning sales, personal credit, collections, and customer support. Her professional focus is on providing empathetic and proactive service. She holds a degree from Faculdade Católica Paulis and is expanding her expertise into human resources and psychology.
Driven by a passion for continuous growth, Diana is pursuing a post-graduate degree in Psychoanalysis at Faculdade Anhanguera. She takes pride in overcoming adversities to achieve her educational goals and values opportunities to connect with colleagues at company events, showing a strong commitment to personal and professional development.
She is applying insights from her advanced studies in psychoanalysis to her work in customer relations.
Read the full overview →They tend to be clear about their needs and limitations and are unlikely to promise too much. The only way to convince them is by showing them examples and ample proof. They are always well-planned and adopt a systematic approach.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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