Diana Borges in

Diana Borges

Examiner · DISC type cs
Op de Telemarketing at Grupo Carrefour Brasil
📍 Osasco, São Paulo, Brazil

Diana has a comprehensive background in customer-facing roles at Grupo Carrefour Brasil, spanning sales, personal credit, collections, and customer support. Her professional focus is on providing empathetic and proactive service. She holds a degree from Faculdade Católica Paulis and is expanding her expertise into human resources and psychology.

Driven by a passion for continuous growth, Diana is pursuing a post-graduate degree in Psychoanalysis at Faculdade Anhanguera. She takes pride in overcoming adversities to achieve her educational goals and values opportunities to connect with colleagues at company events, showing a strong commitment to personal and professional development.

She is applying insights from her advanced studies in psychoanalysis to her work in customer relations.

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Experience
6 Years
Current Role
Op de Telemarketing
Location
Osasco, São Paulo, Brazil
Personality Overview

How Diana shows up

Tough To Convince
Overcautious
Status Quo Seeker

They tend to be clear about their needs and limitations and are unlikely to promise too much. The only way to convince them is by showing them examples and ample proof. They are always well-planned and adopt a systematic approach.

Priorities

Topics Diana cares about

Human Psychology
Currently pursuing a post-graduate degree in Psychoanalysis, reflecting a deep interest in understanding human behavior and applying it to her work in HR and customer service.
Customer Empathy
Her work history is centered around customer service, with a stated focus on empathy and proactivity in sales, credit, and support roles at Carrefour.
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Career

Work history

12-2019
Op de Telemarketing
Grupo Carrefour Brasil
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
6-2021 - 6-2023
Ensino Superior
Faculdade Católica Paulista
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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