Diana Gutiérrez

Inquirer
DISC Type : dc

Subdirector Operaciones y Cobranza at Tuiio Santander

Mexico City Metropolitan Area

Overview

Diana Gutiérrez is the Deputy Director of Operations and Collections at Santander Inclusión Financiera. With a Masters in Corporate Law, she specializes in portfolio analysis and managing legal recovery strategies. Colleagues describe her as dedicated and a perfectionist, reflecting her approach to her work.

Diana is committed to professional development, holding certifications in effective communication, diplomacy, and advanced listening skills. Her interests in major financial and technology corporations like Bank of America and IBM suggest a focus on staying current with industry-leading practices and innovations.

She personally and publicly recruits specialized collection agencies through her professional network to expand Santanders operations across Mexico.

Personality Overview

Hard To Convince

ROI Conscious

Upfront

They don’t always try to control the conversation but neither do they like yielding it fully.  They respond well to confident salespeople. They care equally about the product and its potential impact.

Topics They Care About

Financial Inclusion
Her leadership role at Santander Inclusión Financiera (Tuiio) is centered on delivering operations and collection services to underserved populations.
Vendor Management
Actively recruits and manages external collection agencies in key Mexican states, indicating a focus on optimizing third-party partnerships for portfolio recovery.
Talent Acquisition
Frequently posts job opportunities for data analysts and HR roles, demonstrating her commitment to building a strong and capable team within her division.

Media Appearances

Diana has no verified media appearances

Work History

3-2025
Subdirector Operaciones y Cobranza at Tuiio Santander
8-2023 - 3-2025
Director Cobranza Legal at Banco Azteca
3-2021 - 10-2023
Gerente de Recuperaciónes Especiales at Banco Azteca
10-2020 - 3-2021
Bc Collector at NR FINANCE MEXICO S.A. DE C.V. SOCIEDAD FINANCIERA DE OBJETO MULTIPLE
2017 - 6-2020
Analista de Recuperación Judicial at Libertad Servicios Financieros

Education

2017 - 2019
Maestría en Derecho Corporativo from Universidad Anáhuac Mexico Norte
2019 - 2020
Diplomatura from Universidad Anáhuac Mexico Norte

More Information

Social Presence :

Prographics :

Exp : 10 Location : Mexico City Metropolitan Area Job Level : N/A Designation : Subdirector Operaciones y Cobranza at Tuiio Santander
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Insights For Selling To Diana

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Highlight the competitive differentiation of your product
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Avoid long winding pitches, stay objective
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Diana is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Diana

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Diana move?

  • Their decision making speed is somewhere in the middle.
  • Can Diana take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Diana

Personality Compatibility


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