Diane Roberts in

Diane Roberts

Inspirer · DISC type id
Global Brand Experience & Operations Director at The Body Shop
📍 London, England, United Kingdom

Diane is a retail leader with over two decades of experience in the beauty and fashion industries, currently serving as the Global Brand Experience & Operations Director at The Body Shop. Her expertise covers brand strategy, operations, and product development. People who have worked with her describe her as highly experienced, well-organized, and talented.

Based on her public activity, Diane is passionate about corporate social responsibility and environmental causes. She actively supports The Body Shops commitment as a B Corp and advocates for initiatives like the Paris Agreement to combat the climate crisis, blending her professional role with a commitment to positive impact.

She was part of the core team that implemented The Body Shops largest-ever organizational change program in partnership with McKinsey & Co.

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Experience
36 Years
Current Role
Global Brand Experience & Operations Director
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

How Diane shows up

Achievment Oriented
Decisive
Fast Adopter

They respond well to objective pitches but also attach some value to relationships. They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials.

Priorities

Topics Diane cares about

Global Brand Experience
Her current role as Global Brand Experience & Operations Director focuses on shaping the customer's interaction with the brand on an international scale.
Corporate Social Responsibility
She has publicly shared content regarding the climate crisis and the importance of The Body Shop's commitment as a B Corp to social and environmental goals.
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Career

Work history

1-2021
Global Brand Experience & Operations Director
The Body Shop
9-2018
Global Director Customer Operations
The Body Shop ( Natura & Co)
1-2016 - 9-2018
Vice President Business Development Latin America
The Body Shop
1-2013 - 1-2016
VP Brand and Values USA and Mexico
The Body Shop
3-2010 - 1-2013
International Cross Category and Brand Operations Director
The Body Shop
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1982 - 1985
Bachelor or Arts
University of Sussex
1976 - 1982
Education details unavailable
Kingsmead
Social presence
in
Behavioral profile

DISC profile (public)

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Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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