Dianna Schepers

Energizer
DISC Type : I

Senior Technical Writer at eGain Corporation

Pittsburg, California, United States

Overview

Dianna has no verified overview

Personality Overview

Enthusiastic

Informal

Big Picture Person

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are people oriented, friendly and like creating new connections. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Dianna has no verified topics they care about

Media Appearances

Dianna has no verified media appearances

Work History

9-2021 - 5-2025
Senior Technical Writer at eGain Corporation
9-1999 - 8-2011
Sr. Technical Writer III at GXS, Inc.
8-1997 - 6-2021
Senior Manager, Technical Writers at Most recently - OpenText
8-1997 - 9-1999
Customer Support Specialist at Premenos Corp
12-1994 - 8-1997
Customer Support Specialist at Hotel Information Systems

Education

1982 - 1986
BS from University of Missouri-Columbia

More Information

Social Presence :

Prographics :

Exp : 20 Location : Pittsburg, California, United States Job Level : N/A Designation : Senior Technical Writer at eGain Corporation
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Insights For Selling To Dianna

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Invite them for a lunch or a drink/coffee

DONT's

  • Avoid cutting into their flow
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dianna is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Dianna

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Dianna move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Dianna take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Dianna

Personality Compatibility


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