Diego Alvim is a seasoned executive with over a decade of experience transforming customer journeys in the aviation and financial services sectors. After 10 years at LATAM Airlines, he now leads claims management at Banco PAN, leveraging data-driven strategies. Colleagues describe him as an intelligent, analytical, and strategic leader.
Drawing from his MBA and an Aviation Management certificate, Diego demonstrates a keen professional interest in the intersection of large-scale operations and technology. His interests in companies like Oracle and WarnerMedia suggest a focus on how enterprise solutions and digital media shape modern business and consumer experiences.
He drove a 45% reduction in customer complaint rates at Banco PAN by implementing data intelligence strategies.
Read the full overview →They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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