Diego Bardauil Gomes is a seasoned Operations Manager at Teleperformance with over 20 years of experience leading teams in customer experience and digital transformation. Educated with an MBA from USP/Esalq and a Green Belt in Lean Six Sigma, colleagues describe him as empathetic, resilient, and analytical.
Passionate about enhancing connections, Diego actively engages in professional development, having completed courses in agile methodologies like Scrum. He shows a keen interest in corporate social responsibility, recently participating in an ESG initiative that involved planting a tree in the Amazon rainforest.
He studied customer experience management by going behind the scenes at the Disney and Universal parks in Orlando, Florida.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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