Dilith Dinesh

Evaluator
DISC Type : cds

Customer Product Manager at Zuper

Chennai, Tamil Nadu, India

Overview

Dilith is an AI-native Associate Product Manager at Zuper, focusing on the roofing vertical within Field Service SaaS. He specializes in using AI-driven prototyping to bridge customer problems and engineering solutions. He holds a Bachelor of Technology from Vellore Institute of Technology and an IBM AI Analyst certification.

His background includes significant leadership roles during his university years, where he served as the Chairperson for the Malayalam Literary Association and the External Affairs Head for the Rotaract Club, indicating a strong interest in community engagement and literature.

To better track his cross-functional work, he built a personal application that could remember everything he did.

Personality Overview

Thorough Evaluator

Hard To Convince

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

AI-Powered Prototyping
He uses AI to build "vibe-coded" versions of features to surface requirements early and provide clarity for engineering teams.
Field Service SaaS
His work is deeply embedded in Field Service SaaS, with a recent focus on launching an AI-powered operating system specifically for the roofing industry.
Bridging CX & Product
He operates at the intersection of Customer Experience, Product, and Engineering, transforming user insights into strategic product decisions.

Media Appearances

Dilith has no verified media appearances

Work History

4-2025
Customer Product Manager at Zuper
6-2024 - 4-2025
Implementation Engineer at Zuper
5-2024 - 6-2024
Implementation Specialist Intern at Zuper
10-2022 - 6-2024
External Affairs Head at ROTARACT CLUB OF VIT
1-2023 - 5-2024
Chairperson at Malayalam Literary Association

Education

2020 - 2024
Bachelor of Technology - BTech from Vellore Institute of Technology
6-2018 - 3-2020
High school from Carmel Higher Secondary School Chalakudy

More Information

Social Presence :

Prographics :

Exp : 4 Location : Chennai, Tamil Nadu, India Job Level : Middle Designation : Customer Product Manager at Zuper
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Insights For Selling To Dilith

During A Call Or A Meeting

DO's

  • Showcase how you can impact results but also make sure that you share detailed information too
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dilith is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Dilith

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Dilith move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Dilith take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Dilith

Personality Compatibility


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