Dominique Dwyer

Pioneer
DISC Type : DIS

SVP Head of Ecommerce at Old Navy

San Francisco Bay Area, United States

Overview

Dominique Dwyer is the SVP and Head of Ecommerce at Old Navy, where she leads digital growth for the iconic brand. With a history of driving over $3B in growth at retailers like Williams-Sonoma and Walmart, she is known for her innovative and customer-obsessed approach. People who have worked with her describe her as a driven, transformative, and inspiring leader.

Taking the helm at Old Navy was a "full circle moment" for Dominique, as her original dream over 20 years ago was to work for its parent company, Gap Inc. She is passionate about the brands values of style, optimism, and accessibility.

She once pitched and led the launch of Walmart’s exclusive Drew Barrymore Flower Home collection, a major brand initiative.

Personality Overview

Friendly But Fast

Driven But Considerate

Decisive But Friendly

If they are convinced, they can become very strong champions for your product  They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

eCommerce Growth
Has a significant track record of scaling multi-billion-dollar eCommerce businesses for major retailers, including Williams-Sonoma, Macy's, and Walmart.
Emerging Technologies
As a recent panelist on the "Impact of Emerging Technologies, " she discusses how innovations like AI are transforming daily life and the customer experience in retail.
Brand Innovation
Passionate about bringing new brand visions to life, evidenced by her enthusiasm for the Old Navy Beauty Co. launch and her role in creating the Drew Barrymore Flower collection.

Media Appearances

Dominique has no verified media appearances

Work History

8-2025 - 11-2025
SVP Head of Ecommerce at Old Navy
12-2023 - 2-2025
Senior Vice President, E-Commerce at Williams-Sonoma, Inc.
8-2020 - 11-2023
Vice President, E-Commerce at Williams-Sonoma, Inc.
3-2018 - 3-2020
Vice President Digital Marketplace at Macy's
2-2016 - 2-2018
General Manager Director, E-Commerce at Walmart eCommerce

Education

Marketing from Penn State University
The Leadership Institute from Cornell University

More Information

Social Presence :

Prographics :

Exp : 13 Location : San Francisco Bay Area, United States Job Level : N/A Designation : SVP Head of Ecommerce at Old Navy
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Insights For Selling To Dominique

During A Call Or A Meeting

DO's

  • Showcase existing customers and use case-studies to grab their attention
  • Ask them for a lunch or coffee once some rapport has been established
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dominique is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Dominique

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Dominique move?

  • They are generally fast movers and can take quick decisions
  • Can Dominique take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Dominique

Personality Compatibility


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