Dr Arafat Faisal

Inquisitor
DISC Type : Ic

Head of Operations at Burjeel Hospital

Dubai, United Arab Emirates

Overview

Dr. Arafat Faisal serves as the Head of Operations at Burjeel Hospital, leveraging extensive experience from leadership roles at Zulekha Hospital, Fortis Healthcare, and Max Superspecialty Hospital. A graduate of the Tata Institute of Social Sciences, he excels in driving business growth, P&L management, enhancing clinical quality, and improving patient experience across major healthcare institutions.

He has a keen focus on implementing advanced medical technology. During his time at Fortis, he was involved in launching a state-of-the-art CT scanner, one of only a few in the country at the time, to significantly improve diagnostic speed and safety.

Personality Overview

Assertive

Example Seeker

Curious

They often ask many questions and rely heavily on information and documentation.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

Hospital Operations
His career is defined by senior operational roles, focusing on P&L management, clinician engagement, and driving efficiency at hospitals like Burjeel, Zulekha, and Fortis.
Clinical Quality
He has been in charge of clinical quality and nursing processes, participating in and leading initiatives like Quality and Patient Safety Week events to ensure high standards.
Healthcare Technology
He was instrumental in launching a next-generation Dual Source CT scanner at Fortis, highlighting his focus on adopting advanced diagnostic technologies to improve patient outcomes.

Media Appearances

Dr has no verified media appearances

Work History

8-2024
Head of Operations at Burjeel Hospital
12-2021 - 7-2024
Director at ZULEKHA HOSPITAL
7-2017 - 11-2021
Head - Medical Operations at Fortis Hospitals
4-2015 - 6-2017
Deputy Medical Superintendent at Max Super Specialty Hospital
7-2014 - 3-2015
Assistant Medical Superintendent at Max Super Specialty Hospital

Education

2011 - 2013
Masters of Hospital Administration from Tata Institute of Social Sciences
2003 - 2009
MBBS from Gauhati Medical College And Hospital

More Information

Social Presence :

Prographics :

Exp : 12 Location : Dubai, United Arab Emirates Job Level : Mid-senior Designation : Head of Operations at Burjeel Hospital
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Insights For Selling To Dr Arafat

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dr Arafat is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Dr Arafat

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Dr Arafat move?

  • They like to analyze well and then make their decisions.
  • Can Dr Arafat take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Dr Arafat

Personality Compatibility


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