Dvir Hoffman

Observer
DISC Type : ci

CEO & Board Member at CommBox

Israel

Overview

Dvir Hoffman is the CEO of CommBox, a seasoned executive with over 25 years in high-tech and customer experience technologies. He specializes in leading software and SaaS teams, focusing on unifying customer interactions across all channels with advanced conversational AI. He holds both an MBA and a Master of Laws (LLM).

He holds a patent for a "Method and System for Secure Data Collection and Distribution. "

Personality Overview

Curious

Value Driven

Assertive

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

AI in Customer Experience
Leads CommBox's vision for AI-driven, agentic CX, recently launching "Era AI Voice" to automate and resolve customer interactions, moving beyond simple chatbots to AI that acts.
Go-to-Market Strategy
Speaks publicly on panels about market entry strategies, comparing the risks and rewards of expanding into European and US markets for tech companies.
Proactive Engagement
Believes the future of AI is initiating outbound customer interactions, proactively using data to transform customer service from a reactive function into a revenue driver.

Media Appearances

Dvir has no verified media appearances

Work History

1-2024
CEO & Board Member at CommBox
12-2022 - 1-2024
Chief Product and Engineering Officer at CommBox
2-2021 - 1-2023
Chief Product & Marketing Officer at Qualtero, formerly Britannica Knowledge Systems
6-2016 - 2-2021
Corporate VP – Cloud Solutions Business Unit at Ex Libris
6-2014 - 5-2016
VP – Product Management & Line of Business at Ex Libris

Education

1-2023 - 3-2023
Master of Laws - LLM from Bar-Ilan University
2001 - 2003
MBA from Ben-Gurion University of the Negev

More Information

Social Presence :

Prographics :

Exp : 25 Location : Israel Job Level : Leadership Designation : CEO & Board Member at CommBox
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Insights For Selling To Dvir

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Share testimonials from known people and give multiple examples of product value
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dvir is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Dvir

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Dvir move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Dvir take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Dvir

Personality Compatibility


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