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Eben F.

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Principal Business Program Manager, Large Customer Services at Baltimore Gas and Electric
📍 Baltimore, Maryland, United States

Eben F. is a Commercial Strategist at Baltimore Gas and Electric with 20 years of experience in sales, marketing, and customer service. A Penn State University graduate, he has a proven track record of leading strategic initiatives and has twice won the President’s Club Sales award. Colleagues describe him as hard-working, passionate, and results-oriented.

Outside of work, Eben has demonstrated strong community leadership as the former President of a Chamber of Commerce. In his youth, he was a multi-sport athlete, playing soccer and earning All-State honors in Track & Field. He was also a member of the Delta Chi Fraternity in college.

Unique fact: Eben was an All-State athlete in Track & Field during high school.

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Experience
27 Years
Current Role
Principal Business Program Manager, Large Customer Services
Job Level
Senior
Location
Baltimore, Maryland, United States
Personality Overview

How Eben shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Eben cares about

SMB Customer Experience
Led strategic initiatives to enhance the small and medium-sized business customer experience at BGE and continues to promote resources like grants and webinars for them.
Strategic Program Management
His current role as Principal Business Program Manager involves leading high-impact, cross-functional programs for commercial customers from conception through execution.
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Career

Work history

5-2025
Principal Business Program Manager, Large Customer Services
Baltimore Gas and Electric
1-2022 - 5-2025
SMB Strategist - Senior Account Representative
Baltimore Gas and Electric
8-2020 - 1-2022
Certified Field Inspector
JES Construction
1-2020 - 1-2022
Director of Sales, Marketing and Advertising
Baltimore Comedy Factory / Markdown Group
6-2019 - 12-2019
E-Commerce and Fulfillment Sales Account Executive
Whitebox Inc
In the press

Media appearances

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Education
1998 - 2002
Bachelor of Arts
Penn State University
1994 - 1998
High School Diploma
State College Area High School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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