Ed Dillon

Enthusiast
DISC Type : i

Deputy Chief Privacy Officer at AT&T

Dallas, Texas, United States

Overview

Ed Dillon is the Deputy Chief Privacy Officer at AT&T, where he has worked for over 25 years. He leads global privacy operations, strategy, and governance for the Fortune 10 company. Colleagues describe him as a detail-oriented team player with an impressive work ethic. He studied Business Administration at St. Johns University.

He recently celebrated his 25th service anniversary with AT&T.

Personality Overview

Story Driven

Amiable & Agreeable

Optimistic

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals.

Topics They Care About

Global Privacy Strategy
He oversees and advances AT&T's enterprise-wide privacy strategy, guiding a high-performing team in a complex global environment.
Data Governance
A key part of his previous roles involved developing and implementing data privacy principles, controls, and policies across the business.
Building Customer Trust
He is a passionate advocate for championing a culture of privacy, data stewardship, and customer trust, which he has highlighted publicly.

Media Appearances

Ed has no verified media appearances

Work History

5-2025
Deputy Chief Privacy Officer at AT&T
3-2020 - 5-2025
Assistant Vice President - Privacy at AT&T
12-2015 - 3-2020
Director - Privacy & Data Governance at AT&T

Education

Business Administration from St. John's University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Dallas, Texas, United States Job Level : Leadership Designation : Deputy Chief Privacy Officer at AT&T
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Insights For Selling To Ed

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Ask them how their day is going or exchange some other pleasantries
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ed is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Ed

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Ed move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Ed take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Ed

Personality Compatibility


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