Eddie Diaz

Commander
DISC Type : D

Oracle POS Engineer at Universal Studios Hollywood

Los Angeles, California, United States

Overview

Eddie is a strategic IT leader and POS Systems Engineer with over 15 years of experience driving large-scale infrastructure projects for global companies like Universal Studios and Princess Cruises. He holds a Bachelors degree from the University of Phoenix. Colleagues describe him as detail-oriented, reliable, efficient, and innovative.

He is a forward-thinking professional who actively shares content on the evolving role of IT in business. Eddie values a positive workplace and is a vocal advocate for social responsibility, speaking out against hate speech and racism online to foster a more inclusive environment.

Unique fact: Eddie modernized the point-of-sale and digital guest experience systems across a fleet of international cruise ships.

Personality Overview

Strong-Willed

Decisive

Candid & Clear

They like to stay in control of the negotiation or defining of the terms.  They prefer to move quickly, and expect the same from others. They respond better to strong and respectful interactions.

Topics They Care About

POS System Modernization
He has led major Oracle Simphony and Micros Fidelio POS upgrade and rollout projects for Universal Studios Hollywood and Princess Cruises to improve efficiency and guest experience.
IT Infrastructure Upgrades
He has orchestrated large-scale network and phone system upgrades across multi-site healthcare facilities, managing gateways, switches, and firewalls to enhance operational efficiency.
Positive Work Culture
He publicly shares content about the importance of identifying red flags and avoiding toxic work environments, indicating a strong personal value for healthy company culture.

Media Appearances

Eddie has no verified media appearances

Work History

11-2024 - 5-2025
Oracle POS Engineer at Universal Studios Hollywood
10-2021 - 7-2024
IT Infrastructure Analyst at Beecan Health
2-2020 - 11-2020
Information Technology Specialist at Digital Media Management
7-2014 - 1-2020
Business Analyst II - Point of Sale Systems at Princess Cruises
1-2014 - 7-2014
Senior Technical / IT Support Engineer at SecuraKey

Education

2013 - 2016
Bachelor’s Degree from University of Phoenix
1998 - 1999
Computer Technology/Computer Systems Technology from USMC MOS School

More Information

Social Presence :

Prographics :

Exp : 25 Location : Los Angeles, California, United States Job Level : N/A Designation : Oracle POS Engineer at Universal Studios Hollywood
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Insights For Selling To Eddie

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • Objectively showcase the impact that your product creates
  • Make sure that you circle back fast on any action items, it wins their trust

DONT's

  • Don't try too hard to forge relationships with them
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Eddie is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Eddie

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Eddie move?

  • If convinced, they can reach decisions quite fast.
  • Can Eddie take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Eddie

Personality Compatibility


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