Eddie Smallhorn

Enthusiast
DISC Type : i

New Build Account Executive at Cox Communications

Pittsburgh, Pennsylvania, United States

Overview

Eddie is a senior sales leader with over 15 years of experience, currently serving as a New Build Account Executive at Cox Communications. He specializes in managing fiber infrastructure deployment for new residential developments, securing builder partnerships, and driving market expansion. He holds a State Certificate from Seminole State College of Florida.

Based on his public engagement, Eddie is a passionate advocate for human rights and LGBTQ+ equality, taking pride in his companys inclusive values. He follows business and management trends through publications like the Harvard Business Review, indicating a commitment to continuous professional growth.

He serves as the primary liaison to builders and developers for Coxs fiber infrastructure rollout across South Louisiana.

Personality Overview

Optimistic

Non-Confrontational

Amiable & Agreeable

They agree with others often, so exercise caution when relying on their word.  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

New Build Development
His current role is focused on managing fiber infrastructure deployment for new residential housing developments across South Louisiana.
Sales Team Leadership
He has over 15 years of experience leading and mentoring high-performing sales teams with a focus on accountability and trust.
Business Cybersecurity
He has publicly promoted the importance of cybersecurity for businesses, positioning Cox Business as a key solution provider for SMBs.

Media Appearances

Eddie has no verified media appearances

Work History

2024
New Build Account Executive at Cox Communications
2021 - 2024
Account Executive II at Cox Business
2019 - 2021
Sales Manager at Garcia Roofing and Sheet Metal
2014 - 2018
Regional Outbound Inside Sales Manager at Cox Business
2010 - 2014
Southeast Inside Retention Manager at Cox Business

Education

State Certificate from Seminole State College of Florida

More Information

Social Presence :

Prographics :

Exp : 24 Location : Pittsburgh, Pennsylvania, United States Job Level : N/A Designation : New Build Account Executive at Cox Communications
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Insights For Selling To Eddie

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Ask them how their day is going or exchange some other pleasantries
  • Compliment them about their personality if you get a chance

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Eddie is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Eddie

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Eddie move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Eddie take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Eddie

Personality Compatibility


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