Edwin Guillermo

Critic
DISC Type : C

Chief Operating Officer at Kivo

Guatemala

Overview

Edwin Guillermo is the Chief Operating Officer at Kivo, leveraging his expertise in operations management and business process outsourcing. An engineer by training from Universidad del Valle de Guatemala, his career includes senior consulting roles at Miebach Consulting and Grupo Valor, giving him a strong foundation in process optimization and management.

He is a strong advocate for his home country, Guatemala, enthusiastically promoting it as both a business and travel destination. Edwin values hands-on experience and learning from mistakes, often reflecting on his own professional journey and the lessons learned from early career experiences, which he openly shares.

While preparing for a warehouse design training in Germany, he needed stitches after an accident at a bachelors party the day before his flight.

Personality Overview

Critic

Objective Thinker

ROI Driven

They are quite likely to negotiate on pricing or other key terms.  They enjoy working alone and do not rely on others very often. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Nearshore Operations
As COO, he champions the benefits of nearshoring in Guatemala, highlighting not just operational advantages but also the appeal of the destination for clients.
Empathetic Leadership
He believes good managers facilitate learning by allowing their team to make and fix mistakes, rather than preventing errors entirely.
Promoting Guatemala
Passionate about his country, he enjoys it when clients visit and experience its volcanoes, food, and warm culture firsthand.

Media Appearances

Edwin has no verified media appearances

Work History

11-2021
Chief Operating Officer at Kivo
8-2020
Business Unit Manager at Matyse
7-2016 - 4-2020
Senior Consultant at Miebach Consulting
1-2014 - 3-2016
Senior Consultant at Grupo Valor

Education

2008 - 2011
Engineer's degree from Universidad del Valle de Guatemala

More Information

Social Presence :

Prographics :

Exp : 11 Location : Guatemala Job Level : Leadership Designation : Chief Operating Officer at Kivo
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Insights For Selling To Edwin

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Tell them what ROI they can expect

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Edwin is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Edwin

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Edwin move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Edwin take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Edwin

Personality Compatibility


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