Elana Silver

Examiner
DISC Type : cs

VP of People at Paperless Parts

Boston, Massachusetts, United States

Overview

Elana Silver is the Senior Director of People Development at Blue Cross Blue Shield of Massachusetts. With a background in human capital consulting at Deloitte and an MBA from Harvard, she focuses on talent strategy, leadership development, and organizational effectiveness. She is also a Professional Certified Coach (PCC).

Passionate about creating inclusive and thriving workplaces, Elana is a strong advocate for diversity and neurodiversity-friendly practices. She believes that focusing on the "people stuff" is not only better for individuals but also for the business, driving connection and focus across teams.

Unique fact: She began her career engineering fluid control systems for missiles and satellites before discovering her true passion was for people.

Personality Overview

Late Adopter

Status Quo Seeker

Unexpressive

They do not like taking risks at all and go for proven options in the end.  They are always well-planned and adopt a systematic approach. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

DEI & Belonging
She is committed to creating organizations where people from historically marginalized groups can thrive and hires with a diversity, equity, inclusion, and belonging lens.
Talent Development
Her career is centered on talent and organizational development, including coaching senior executives and shaping talent programs to help people grow their careers.
Neurodiversity at Work
She actively shares and supports neurodiversity-friendly work practices, believing that making the workplace better for some makes it better for everyone.

Media Appearances

‘People with disabilities tend to be natural innovators’. Featured in Coverage (Blue Cross Blue Shield of Massachusetts)

See Now

Work History

1-2025
VP of People at Paperless Parts
3-2023 - 9-2024
Senior Director of People Development at Blue Cross Blue Shield of Massachusetts
7-2021 - 3-2023
Director of Talent & Organizational Development at Blue Cross Blue Shield of Massachusetts
4-2017 - 7-2021
Director, HR Business Partner at Blue Cross Blue Shield of Massachusetts
3-2014 - 3-2016
Talent Development Consultant at State Street

Education

2008 - 2010
Master of Business Administration (MBA) from Harvard Business School
2000 - 2005
Bachelor of Science (B.S.) from Northwestern University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Boston, Massachusetts, United States Job Level : Senior Designation : VP of People at Paperless Parts
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Insights For Selling To Elana

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Elana is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Elana

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Elana move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Elana take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Elana

Personality Compatibility


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