Emily Rettig

Examiner
DISC Type : cs

Customer Success Manager- Cognizant at Cognizant

Denver, Colorado, United States

Overview

Emily has no verified overview

Personality Overview

Unexpressive

Process Oriented

Tough To Convince

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  Being observant comes to them naturally. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Emily has no verified topics they care about

Media Appearances

Emily has no verified media appearances

Work History

7-2023
Customer Success Manager- Cognizant at Cognizant
6-2022 - 7-2023
Service Delivery Manager at HealthEquity
3-2010 - 1-2023
Pilates Instructor at Mile High Pilates
6-2006 - 1-2012
Member Relations Manager at Quintess
1-2003 - 5-2006
RSR Restaurant Manager at Red Sky Golf Club

Education

1999 - 2003
Sociology from University of Colorado Boulder
2009 - 2010
Education details unavailable from The Pilates Center Boulder, CO.

More Information

Social Presence :

Prographics :

Exp : 23 Location : Denver, Colorado, United States Job Level : Middle Designation : Customer Success Manager- Cognizant at Cognizant
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Insights For Selling To Emily

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emily is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Emily

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Emily move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Emily take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Emily

Personality Compatibility


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