Emily Zerella in

Emily Zerella

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Customer Success Manager at Five9
📍 New York, New York, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Current Role
Customer Success Manager
Location
New York, New York, United States
Personality Overview

How Emily shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Emily cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2024
Customer Success Manager
Five9
2-2023 - 3-2024
Customer Success Manager
WeWork
9-2019 - 1-2023
Project Manager, Member Experience
WeWork
7-2018 - 9-2019
Member Experience Associate
WeWork
10-2016 - 7-2018
Office Manager, Sales Projects
Afar Media
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2012 - 2016
BS
New York University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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Other Five9 Employees

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