Emma Strange

Doer
DISC Type : ds

Head of Customer Services at ReThink Academy Ltd

London Area, United Kingdom

Overview

Emma has no verified overview

Personality Overview

Long-term Focused

Strategic Planner

Results Focused

They might take some time to make their mind up but once they do, they don't change it easily.  They exhibit a rare combination of being result-oriented but patient at the same time. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Emma has no verified topics they care about

Media Appearances

Emma has no verified media appearances

Work History

4-2018
Head of Customer Services at ReThink Academy Ltd
1-2006 - 12-2008
Clinical Sites Management Team Manager (CRA Manager) at UCB
8-2002 - 8-2006
Senior Clinical Research Associate at UCB
11-2001 - 9-2002
Clinical Research Associate at IQVIA
Business Development and Coach at Forever Living Products (UK) Ltd

Education

1996 - 1997
Bachelor of Science Hons (BSc) from Buckinghamshire New University
1993 - 1996
Diploma (He) Nursing from Buckinghamshire New University

More Information

Social Presence :

Prographics :

Exp : 15 Location : London Area, United Kingdom Job Level : Mid-senior Designation : Head of Customer Services at ReThink Academy Ltd
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Insights For Selling To Emma

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Use phrases like 'your team deserves', 'best in class' etc.
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emma is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Emma

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Emma move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Emma take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Emma

Personality Compatibility


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