Emma Tedesco

Energizer
DISC Type : I

Customer Experience Supervisor and Communication Manager at Nova

Monza, Lombardy, Italy

Overview

Emma is a DAMS Media graduate from Università Cattolica del Sacro Cuore, specializing in marketing and communication. She has hands-on experience in social media management, content creation, event planning, and customer experience from her roles at Nov and Giornale di Monza.

Passionate about media and digital storytelling, Emma is keenly interested in the intersection of strategic marketing and engaging content. Her focus areas include event organization and digital media, reflecting both her professional experience and personal drive to connect with audiences in meaningful ways.

She utilized the Digital News Report 2024 as a key resource in the development of her university thesis.

Personality Overview

Imaginative

Believer

Informal

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Digital Storytelling
Passionate about creating engaging narratives, with experience producing and editing videos for online platforms during her editorial internship.
Event Management
Has practical experience planning and organizing special events to increase customer traffic from her time as a communication manager.
Social Media Content
Responsible for creating and managing social media content, including the planning of editorial calendars, in a previous communication role.

Media Appearances

Emma has no verified media appearances

Work History

9-2024
Customer Experience Supervisor and Communication Manager at Nova
2-2023 - 5-2023
Editorial Intern at Giornale di Monza
9-2021 - 8-2024
Floor Manager at Niagara
3-2018 - 4-2018
Purchasing Intern at Schindler Group

Education

Bachelor's degree from Università Cattolica del Sacro Cuore
High School Diploma from Liceo Statale Carlo Porta, Monza

More Information

Social Presence :

Prographics :

Exp : 3 Location : Monza, Lombardy, Italy Job Level : Middle Designation : Customer Experience Supervisor and Communication Manager at Nova
URL has been copied!

Insights For Selling To Emma

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Talk anecdotally about the customer experience that your product offers
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emma is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Emma

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Emma move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Emma take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Emma

Personality Compatibility


Other Nova Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.