Eric H.

Collaborator
DISC Type : is

Director of Technology and Innovation and CTO at City of Tampa

Tampa, Florida, United States

Overview

Eric Hayden is the Director of Technology & Innovation for the City of Tampa, where he has served since 1986. With an MBA from Saint Leo University, his expertise includes disaster recovery, large-scale systems, and IT security. He was a finalist for the 2026 Florida ORBIE Awards for his outstanding technology leadership.

Outside of his government role, Eric has an early background in visual storytelling and is a talented artist, working with pencil and charcoal. He has illustrated his wifes poetry for family milestones, blending his artistic skills with his personal life. He won a National Scholastic Gold medal for mixed media art in high school.

Interesting fact: Eric has held at least six different IT roles during his extensive 38-year tenure with the City of Tampa.

Personality Overview

Good Listener

Fair-minded

Example Driven

Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.  They are more likely to go for proven solutions. Win-win scenarios can appeal strongly to them.

Topics They Care About

Public Sector Tech
As CIO for a major city, he focuses on modernization, AI safety, and delivering citizen-centric IT services for over 400, 000 residents.
Data-Driven Governance
Under his leadership, Tampa joined the Bloomberg Philanthropies' City Data Alliance to foster a data-driven culture and improve transparency.
Leadership & Mentorship
He was recognized as an ORBIE Awards finalist for leadership and has implemented cross-departmental mentorship programs to develop city employees.

Media Appearances

Eric Hayden | Director of Technology and Innovation and CIO, City of Tampa. Featured in Government CIO Outlook (Europe)

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Eric Hayden | Director of Technology and Innovation and CIO, City of Tampa. Featured in Government CIO Outlook (Top 10 City Govt CIOs 2024)

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Eric Hayden - Director Of Technology And Innovation And CIO at City of Tampa. Featured in The Org

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Work History

6-2024
Director of Technology and Innovation and CTO at City of Tampa
1-2024 - 6-2024
Interim Director of Technology & Innovation at City of Tampa
6-2007 - 1-2024
Infrastructure Services Manager at City of Tampa

Education

2010 - 2012
Master of Business Administration (M.B.A.) from Saint Leo University
1993 - 1995
Bachelor of Arts (B.A.) from Saint Leo University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Tampa, Florida, United States Job Level : Leadership Designation : Director of Technology and Innovation and CTO at City of Tampa
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Insights For Selling To Eric

During A Call Or A Meeting

DO's

  • When asking them questions, sound relatable and informal
  • Summarize the key points at the end of the conversation
  • Use testimonials, case studies to show them why it is a low-risk, high-value decision

DONT's

  • Don’t get into excessive details unless prompted
  • Don’t give the impression of being unproven or risky
  • Don’t sound very transactional

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Eric is

  • Relationships can sway their decisions, followed by the low risk and the presence of good evidence.
  • Will you ever get a clear answer from Eric

  • They are diplomatic when needed and rarely say no directly.

Insights For Deal Planning

    How fast (or slow) will Eric move?

  • Even if they are engaged and friendly, they can take their time to make decisions.
  • Can Eric take some risk or not?

  • They probably won’t put a lot at risk.

You And Eric

Personality Compatibility


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