Eric Hamilton

Examiner
DISC Type : cs

Information Technology Support Analyst at J&J Snack Foods Corp

Paducah, Kentucky, United States

Overview

Eric Hamilton is an experienced IT professional with a strong background in the food and beverages industry, currently serving as an Information Technology Support Analyst at J&J Snack Foods Corp. His expertise includes network security, hardware repair, and software deployment. He recently earned a Google certificate in Python.

Eric has a pronounced passion for technology and the consumer products industry, with a long history at Dippin Dots before his current role. He has a demonstrated gift for communicating with both internal and external customers and enjoys tackling challenges to expand his skillset.

Unique fact: His personal and professional headline is "I love technology and I love my Dippin Dots! "

Personality Overview

Unexpressive

Overcautious

Late Adopter

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  The only way to convince them is by showing them examples and ample proof. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

IT Help Desk
His career is centered on Help Desk and IT support roles, with specific skills in troubleshooting, M365, and Active Directory administration.
Continuous Learning
He recently completed a Google certificate for Python, stating that he found the experience both fun and challenging.
Network Management
He lists network cable deployments, engineering, setup, and security among his key areas of specialty.

Media Appearances

Eric has no verified media appearances

Work History

10-2022
Information Technology Support Analyst at J&J Snack Foods Corp
12-2021
System Administrator at Dippin'​ Dots, LLC
6-2009 - 12-2021
Help Desk Technician at Dippin'​ Dots, LLC
1-2009 - 3-2009
F/S Snack Delivery at PepsiCo

Education

2003 - 2006
NA from Murray State University
1999 - 2003
Education details unavailable from Calloway County High School

More Information

Social Presence :

Prographics :

Exp : 16 Location : Paducah, Kentucky, United States Job Level : Mid-senior Designation : Information Technology Support Analyst at J&J Snack Foods Corp
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Insights For Selling To Eric

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Eric is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Eric

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Eric move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Eric take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Eric

Personality Compatibility


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