Eric Ottersbach in

Eric Ottersbach

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Business Process Excellence Manager at Eastman Chemical Company
📍 Kingsport, Tennessee, United States

Eric is a Business Process Excellence Manager at Eastman Chemical Company with extensive experience in process improvement, customer value, and product management. A graduate of Texas A&M University, he is also a certified trainer in Crucial Conversations, highlighting his expertise in communication and dialogue.

Outside of his core responsibilities, Eric demonstrates a strong commitment to continuous professional development. His interests in organizations like Harvard Business Review, APQC, and Crucial Learning showcase a passion for staying current with business trends and methodologies for improvement.

He is a Certified Trainer for "Crucial Conversations for Mastering Dialogue. "

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Experience
13 Years
Current Role
Business Process Excellence Manager
Job Level
Middle
Location
Kingsport, Tennessee, United States
Personality Overview

How Eric shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Eric cares about

Process Improvement
His career at Eastman has focused on roles like Business Process Excellence and Business Process Improvement Manager.
Effective Dialogue
He is a certified trainer for "Crucial Conversations for Mastering Dialogue" and follows Crucial Learning.
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Career

Work history

3-2017
Business Process Excellence Manager
Eastman Chemical Company
11-2016 - 2-2017
Business Process Improvement Manager
Eastman Chemical Company
2014 - 11-2016
Manager, Customer Value and Product Management
Eastman Chemical Company
2012 - 2014
Global Business Manager
Eastman Chemical Company
In the press

Media appearances

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Education
1988 - 1992
Bachelor of Science
Texas A&M University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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