Eric Phillips in

Eric Phillips

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Chief Information Officer, US Personal and Business Banking and North American Operations Technology at BMO
📍 Cincinnati, Ohio, United States

Eric is a Technology and Operations Executive at BMO Financial Group, specializing in leading large-scale transformation, digitization, and optimization in the financial services sector. His expertise includes strategic planning, risk management, and global payments, honed through senior technology roles at BMO and formerly at Citi. He holds an MBA from Xavier University.

Outside of his executive role, Eric is a proud family man who frequently celebrates his daughters academic and athletic achievements. He values empathetic leadership, sharing content that highlights the power of kindness and compassion in the workplace. His roots are connected to Cincinnati through his education and family.

His teams winning solution in the "BMO Destination Digital: B2C" innovation challenge, which he sponsored and judged, is a testament to his commitment to fostering bold ideas.

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Experience
22 Years
Current Role
Chief Information Officer, US Personal and Business Banking and North American Operations Technology
Job Level
Leadership
Location
Cincinnati, Ohio, United States
Personality Overview

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Decision Approach
Work Preference

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Priorities

Topics Eric cares about

Digital Transformation
His career is defined by leading digitization, optimization, and transformation efforts for large financial institutions like BMO and Citi.
Innovation in Banking
He actively fosters new ideas by sponsoring and judging internal events like BMO's Destination Digital challenge, celebrating his team's winning solution.
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Career

Work history

9-2024
Chief Information Officer, US Personal and Business Banking and North American Operations Technology
BMO
2-2024 - 9-2024
COO, Head - B2C Platforms Strategy and Operations, T&O
BMO
11-2023 - 2-2024
CIO, B2C Operations Technology, Business Banking, and Strategic Initiatives
BMO
4-2019 - 7-2019
Director, Global Head of Loss Prevention Technology (Credit, Collections, Fraud)
Citi
1-2018 - 4-2019
Director, Global Head of Credit and Collections Technology
Citi
In the press

Media appearances

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Education
2004 - 2009
MBA
Xavier University
1993 - 1998
BA
University of Cincinnati
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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