Erica Chan

Inspirer
DISC Type : id

Director, Business & Marketplace Operations at Taskrabbit

San Francisco, California, United States

Overview

Erica has no verified overview

Personality Overview

Decisive

Generous

Charming & Persuasive

They respond well to objective pitches but also attach some value to relationships.  They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Erica has no verified topics they care about

Media Appearances

Erica has no verified media appearances

Work History

9-2025
Director, Business & Marketplace Operations at Taskrabbit
9-2022 - 5-2023
Sr. Manager, Business Operations & Analytics - Rideshare at Lyft
10-2019 - 9-2022
Sr. Manager, Pricing & Business Operations - Lyft Rentals at Lyft
10-2018 - 10-2019
Pricing Strategy Manager - Global Sales Operations/WhatsApp at Facebook
10-2016 - 10-2018
Pricing & Strategy Manager - Goodreads at Amazon (Goodreads)

Education

Bachelor of Science from Massachusetts Institute of Technology
MBA from Duke University - The Fuqua School of Business

More Information

Social Presence :

Prographics :

Exp : 10 Location : San Francisco, California, United States Job Level : Mid-senior Designation : Director, Business & Marketplace Operations at Taskrabbit
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Insights For Selling To Erica

During A Call Or A Meeting

DO's

  • Focus on the big picture and the strategic value of your product
  • Acknowledge their status and position during the conversation
  • Clearly address the competitive aspects

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erica is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Erica

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Erica move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Erica take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Erica

Personality Compatibility


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