Erica is an IT Data Services Officer at Kings Christian College with a Master of Engineering and expertise in IT support, data services, and cybersecurity. She is committed to professional growth, recently earning certifications in Applied Data Science and Artificial Intelligence from IBM.
A dedicated and collaborative team player, Erica focuses on delivering exceptional customer service through swift problem identification and resolution. She is a fast learner, consistently eager to acquire new knowledge and skills to enhance her efficiency and effectiveness in her professional responsibilities.
Erica has recently earned multiple certifications from major tech companies like IBM and Cisco in data analytics, AI, and data science.