Erica is a Principal of Customer Success & Services at Highspot with over eight years of experience. She focuses on transforming go-to-market strategies for Global 1000 companies across technology, manufacturing, and finance, with a special emphasis on AI-driven solutions. She studied Policy Studies and Citizenship & Civic Engagement at Syracuse University.
While at TripAdvisor, she led the evaluation and adoption of the Highspot platform, the same company she would later join and help expand globally as an early member of its international team in EMEA.
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