Erica Thomas in

Erica Thomas

Galvanizer · DISC type Id
Customer Success Manager at Ingram Micro
📍 Milton Keynes, England, United Kingdom

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
5 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Milton Keynes, England, United Kingdom
Personality Overview

How Erica shows up

Socially Adept
Persuader
Pragmatic

They are charming and can persuade others to support their decisions. They are not against taking risks and can make tough decisions when required.
 A combination of speed and relationship gets the best response from them.

Priorities

Topics Erica cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2024
Customer Success Manager
Ingram Micro
9-2023 - 10-2024
Cloud growth specialist
Ingram Micro
5-2022 - 9-2023
Order Management Specialist
Ingram Micro
6-2021 - 5-2022
Customer Service Representative
Ingram Micro
10-2019 - 1-2020
Sales Assistant
John Lewis & Partners
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2020 - 2022
level 3
mk college
Level 3
Milton Keynes College Group
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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