Erik Janssens

Energizer
DISC Type : I

Customer Service Manager at Viatris

Brussels Metropolitan Area, Belgium

Overview

Erik has no verified overview

Personality Overview

Imaginative

Full Of Energy

Big Picture Person

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are naturally enthusiastic, so take their promise with a pinch of salt. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Erik has no verified topics they care about

Media Appearances

Erik has no verified media appearances

Work History

3-2023
Customer Service Manager at Viatris
11-2020 - 3-2023
Customer Service Supervisor at Viatris
1-2018 - 11-2020
Customer Service Specialist at Mylan Belgium
7-2017 - 12-2017
Customer Service Representative at Sanofi
6-2017 - 6-2017
Operations Manager at Medi XS

Education

2008 - 2008
Education details unavailable from SAP NL
1988 - 1998
technical from SMO

More Information

Social Presence :

Prographics :

Exp : 9 Location : Brussels Metropolitan Area, Belgium Job Level : Middle Designation : Customer Service Manager at Viatris
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Insights For Selling To Erik

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Talk anecdotally about the customer experience that your product offers
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erik is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Erik

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Erik move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Erik take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Erik

Personality Compatibility


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