Erin Cropper

Sharpshooter
DISC Type : DC

Senior Director, Chief of Staff to the CRO at Autodesk

Denver Metropolitan Area, United States

Overview

Erin Cropper serves as Senior Director and Chief of Staff to the CRO at Autodesk, where she is known for transformational strategic planning. A graduate of Indiana University, she excels at distilling business objectives into actionable plans, having built and led large-scale global teams throughout her career.

Based on her public activity, she appears passionate about fostering positive work environments. She emphasizes the importance of timely recognition for employees and shares content about understanding and preventing burnout, showing a focus on team well-being and motivational leadership.

She built a 30-person global enterprise support team from the ground up, with hubs in Denver, Barcelona, and Bengaluru.

Personality Overview

Rigorous & Demanding

Fast But Analytical

ROI Driven

They respond well to strong and respectful communication.  They prefer to move quickly, and expect the same from others. They like to stay in control of the negotiation or defining of the terms.

Topics They Care About

Global Team Building
She built a 30-person global support team from scratch and has extensive experience leading large, international divisions within Autodesk.
Customer Success
She has held multiple leadership roles within Autodesk's Global Customer Success division, driving a multi-year transformation for the $250M enterprise.
Human-Centered Design
Holds a certification from the LUMA Institute as a Facilitator of Human-Centered Design, applying this methodology to solve business challenges.

Media Appearances

Erin has no verified media appearances

Work History

11-2025
Senior Director, Chief of Staff to the CRO at Autodesk
3-2025 - 10-2025
Director, Business Excellence & Chief of Staff | Global Customer Success at Autodesk
9-2021 - 6-2025
Chief of Staff | Global Customer Success at Autodesk
2-2019 - 9-2021
Senior Manager, Global Product Support Strategy & Chief of Staff at Autodesk
4-2018 - 2-2019
Senior Manager, Premium Support Services at Autodesk

Education

2002 - 2007
Bachelor of Science from Indiana University Bloomington
1998 - 2002
Education details unavailable from St. Charles East High School

More Information

Social Presence :

Prographics :

Exp : 19 Location : Denver Metropolitan Area, United States Job Level : Senior Designation : Senior Director, Chief of Staff to the CRO at Autodesk
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Insights For Selling To Erin

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Objectively showcase the impact that your product creates
  • Speak about competitive differentiation that your product offers

DONT's

  • Do not spend too much time focusing on product tech or features
  • Avoid being a storyteller and don’t try to oversell
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erin is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Erin

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Erin move?

  • If convinced, they can reach decisions quite fast.
  • Can Erin take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Erin

Personality Compatibility


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