Evelyn Torres-Rivera

Questioner
DISC Type : c

Onboarding Specialist at DSI

United States

Overview

Evelyn Torres-Rivera is a customer-focused professional with a background in logistics, account management, and quality assurance. Her experience at companies like DSI, Amazon, and Mercer highlights her skills in customer retention and attention to detail, supported by her education in Office Administration.

She is passionate about giving back to the community and dedicates her time to volunteering. Her involvement with Dress for Success Worldwide demonstrates a commitment to helping others achieve their professional goals and build confidence in the workplace.

Evelyn volunteers with Dress for Success Worldwide to help empower others.

Personality Overview

Value Seeker

Price-Sensitive

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  It is quite likely of them to ask for pricing or other concessions. They prefer to do thorough analysis of any situation.

Topics They Care About

Customer Retention
This skill is highlighted in her experience at DGS, DSI, and Amazon, showing a consistent focus on maintaining positive customer relationships.
Quality Assurance
A core competency mentioned across several of her past roles, indicating a strong commitment to detail and high standards in her work.
Community Volunteering
She is actively involved as a volunteer with Dress for Success Worldwide, demonstrating a passion for supporting community-based initiatives.

Media Appearances

Evelyn has no verified media appearances

Work History

2-2023 - 11-2025
Onboarding Specialist at DSI
5-2021 - 2-2023
Dealer Services Account Manager at DSI
3-2021 - 5-2021
Fullfilment Associate at Amazon
9-2019 - 2-2020
Benefits Counselor MMP & Personal Lines at Mercer
1-2019
Ticket Counter/Gate Agent at DGS

Education

2001 - 2006
Office Administration from University of Puerto Rico-Ponce
2000 - 2001
Secretarial Science with Word Processing from Instituto de Banca y Comercio

More Information

Social Presence :

Prographics :

Exp : 15 Location : United States Job Level : N/A Designation : Onboarding Specialist at DSI
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Insights For Selling To Evelyn

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Back up any claims with data and numbers

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Evelyn is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Evelyn

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Evelyn move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Evelyn take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Evelyn

Personality Compatibility


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