Ezequiel Balducci in

Ezequiel Balducci

Sharpshooter · DISC type DC
Senior Manager, CX & Data Strategy - South America at Ford Motor Company
📍 Argentina

Ezequiel leads CX & Data Strategy for Ford South America, with 12 years of experience in marketing, digital transformation, and business development. He specializes in leveraging customer and vehicle data to create hyper-personalized experiences. He graduated top of his class with an MBA from UCEMA and is a certified Salesforce Ranger.

He is a passionate automotive enthusiast who thrives at the intersection of cars, data, and technology. Colleagues consistently describe him as highly committed, intelligent, analytical, and creative when faced with challenges, noting he is a professional that everyone wants on their team.

Unique fact: He founded Ford Argentinas Digital Transformation team and launched the "Ford Go" car-sharing service in just 60 days.

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Experience
9 Years
Current Role
Senior Manager, CX & Data Strategy - South America
Job Level
Middle
Location
Argentina
Personality Overview

How Ezequiel shows up

ROI Driven
Rigorous & Demanding
Fast But Analytical

They like to be in a position where they can control the conversation and terms. They are very proud of what they do. They respond better to strong and respectful interactions.

Priorities

Topics Ezequiel cares about

AI in Customer Experience
He is actively incorporating AI into Ford's customer assistant, FORDi, to manage over 100, 000 monthly conversations and enhance user experiences across the region.
Connected Vehicle Data
His current role is focused on transforming data from connected vehicles into strategic advantages, anticipating customer needs and driving loyalty.
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Career

Work history

4-2025
Senior Manager, CX & Data Strategy - South America
Ford Motor Company
12-2022 - 6-2025
Senior Manager, Digital Marketing and GDIA - South America
Ford Motor Company
12-2020 - 11-2022
Manager, Digital Transformation and Marketing
Ford Motor Company
3-2018 - 12-2021
University Professor
Pontificia Universidad Católica Argentina
4-2013 - 11-2013
Project Manager
P-Lock
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
3-2021 - 12-2022
Master of Business Administration - MBA
Universidad del CEMA
2008 - 2011
Licenciatura
Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires'​
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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